Frequently Asked Questions
Everything you need to know about shopping with The Fold Line.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days for domestic orders. International delivery times vary by location but generally take between 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your garments sustainably sourced?
Yes, we are committed to ethical fashion. We work exclusively with manufacturers who provide fair wages and use eco-friendly materials such as organic cotton and recycled polyester whenever possible.
Can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.